DELIVERY

CUSHIONS: ORDERS OUTSIDE OF THE UK DO NOT INCLUDE INSERTS DUE TO BULKINESS AND HIGH POSTAGE COSTS.

Should you purchase multiple items we will contact you regarding the cost of the delivery.

We deliver worldwide and we are based in the UK. For your convenience all items will be sent via Royal Mail Recorded Delivery. For international orders we select the most competitive courier to give you the best rate.

Orders are dispatched during normal working days, Monday to Friday excluding Bank Holidays. A confirmation email will be sent to you as soon as we have posted your parcel.

*** All orders may take up to 2 days to process and will require a signature upon delivery ***

If any of SO KLARA items are not in stock, please allow 2-3 weeks for delivery. You will be notified when your order has been shipped.

UK Mainland

£3.95 for UK Mainland Recorded Delivery with Royal Mail

(Average delivery time is 1-3 working days.)

UK Islands

£3.95 for UK Islands Recorded Delivery with Royal Mail

(Average delivery time is 2-4 working days.)

Europe

£10 for International Recorded Delivery

(Average delivery time is 4-15 working days, delivery dates depend on your country’s postal service.)

USA / Canada

£15 for International Recorded Delivery

(Average delivery time is 4-15 working days, delivery dates depend on your country’s postal service.)

Rest of World

£15 for International Recorded Delivery

(Average delivery time is 7-21 working days, delivery dates depend on your country’s postal service.)

*** All delivery times are quoted as average and cannot be guaranteed ***

The recipient of the goods is responsible for the payment of duties and taxes on their order.

Seasonal Orders

Below are the last dispatch dates for receiving items in time for Christmas.

UK/ Last Posting Date is Monday 17th December 2018

Europe/ Last Posting Date is Thursday 13th December 2018

USA & Canada/ Last Posting Date is Monday 10th December 2018

Rest of World/ Last Posting Date is Monday 10th December 2018

*** Non-EU Customers, please bear in mind that often delays are caused by customs at international borders which are at the discretion of your government. ***

DELIVERY ADDRESS

We are unable to redirect your order once it has been dispatched. Please ensure that you provide a suitable shipping address for the specified delivery times.