DELIVERY
Should you purchase multiple items we will contact you regarding the cost of the delivery.
We deliver worldwide and we are based in the UK. For your convenience all items will be sent via Royal Mail Recorded Delivery. For international orders we select the most competitive courier to give you the best rate.
Orders are dispatched during normal working days, Monday to Friday excluding Bank Holidays. A confirmation email will be sent to you as soon as we have posted your parcel.
*** All orders may take up to 2 days to process and will require a signature upon delivery ***
If any of SO KLARA items are not in stock, please allow 2-3 weeks for delivery. You will be notified when your order has been shipped.
UK Mainland
£5.95 for UK Mainland Recorded Delivery with Royal Mail
(Average delivery time is 1-3 working days.)
UK Islands
£5.95 for UK Islands Recorded Delivery with Royal Mail
(Average delivery time is 2-4 working days.)
BREXIT: Please note we no longer collect taxes on orders placed by customers in Europe. For countries in the EU, this means Products may be subject to taxes, fees, customs duty, levies or other charges as a result of local legislation or customs formalities.
The products and the delivery service will be zero-rated i.e. not subject to UK VAT. However the price paid by you for the Products and/or the delivery service will remain the same as shown on the Website. As no VAT has been charged there is no tax to reclaim from us.
Europe
£10 for International Recorded Delivery
(Average delivery time is 4-15 working days, delivery dates depend on your country’s postal service.)
USA / Canada
£15 for International Recorded Delivery
(Average delivery time is 4-15 working days, delivery dates depend on your country’s postal service.)
Rest of World
£15 for International Recorded Delivery
(Average delivery time is 7-21 working days, delivery dates depend on your country’s postal service.)
*** All delivery times are quoted as average and cannot be guaranteed ***
The recipient of the goods is responsible for the payment of duties and taxes on their order.
Seasonal Orders
Below are the last dispatch dates for receiving items in time for Christmas.
UK/ Last Posting Date is Wednesday 18th December 2024
Europe/ Last Posting Date is Monday 9th December 2024
USA & Canada/ Last Posting Date is Monday 9th December 2024
Rest of World/ Last Posting Date is Monday 9th December 2024
*** Non-EU Customers, please bear in mind that often delays are caused by customs at international borders which are at the discretion of your government. ***
DELIVERY ADDRESS
We are unable to redirect your order once it has been dispatched. Please ensure that you provide a suitable shipping address for the specified delivery times.